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SWFL

Fresh Connect

help_centerFrequently Asked Questions

How can we help you?

Find answers to common questions about SWFL Fresh Connect, local markets, and connecting with Southwest Florida's farm-to-table community.

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General Questions

SWFL Fresh Connect is a comprehensive directory of local farms, farmers markets, and plant-based establishments across Southwest Florida. We help you discover fresh, locally-grown produce and connect directly with the people who grow your food in Lee, Collier, and Charlotte counties.

Use our interactive map and search features on the Markets page. You can filter by location, operating hours, product types, and amenities like parking and pet-friendliness. Each listing includes detailed directions and contact information.

Yes! SWFL Fresh Connect is completely free for shoppers to browse and search for local farms, markets, and vendors. Our goal is to make local food accessible to everyone in Southwest Florida.

We focus on Southwest Florida, primarily covering Lee County (Fort Myers, Cape Coral, Estero), Collier County (Naples, Marco Island, Bonita Springs), and Charlotte County (Punta Gorda, Port Charlotte). We're continuously expanding our coverage area.

We update our listings regularly and encourage vendors to keep their information current. If you notice outdated information, please contact us or the vendor directly so we can make corrections promptly.

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For Vendors

Click the "Add Your Listing" button in the navigation menu or visit our Add Listing page. You'll fill out a form with your business details, location, operating hours, products, and amenities. Our team will review and publish your listing within 2-3 business days.

Contact us through our support form or email with your updated information. Include your business name and the specific details you'd like to change. We'll process updates within 1-2 business days.

Basic listings are free for all farms, farmers markets, and local food vendors. We may offer enhanced listing options in the future, but our core mission is to support the local food community at no cost.

We list farms, farmers markets, farm stands, CSA programs, u-pick operations, plant-based restaurants, organic cafes, juice bars, and other establishments focused on fresh, local, and sustainable food in Southwest Florida.

Yes! High-quality photos help attract customers. You can submit photos of your farm, products, market stalls, or venue. We recommend clear, well-lit images that showcase what makes your operation unique.

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For Shoppers

Local markets offer a wide variety of fresh produce, including seasonal fruits and vegetables, herbs, microgreens, honey, eggs, baked goods, artisan foods, plants, flowers, and handmade products. Availability varies by season and vendor.

Most Southwest Florida farmers markets operate year-round, though some may have reduced hours during summer months. Peak season is typically October through April. Check individual market listings for specific schedules.

Payment options vary by vendor. Many accept cash, and an increasing number accept credit/debit cards and mobile payments. Check the listing details or contact vendors directly about payment methods.

Certified organic means the farm follows USDA organic standards and has been certified by an approved agency. Some small farms use organic practices but may not be certified. Look for certification badges in listings or ask vendors about their growing practices.

Pet policies vary by market. Check the listing details for each market—we indicate whether pets are allowed. When pets are welcome, please keep them leashed and be mindful of crowds and food vendors.

CSA (Community Supported Agriculture) programs let you buy a "share" of a farm's harvest. You typically pay upfront for a season and receive regular boxes of fresh produce. It's a great way to support local farmers and enjoy seasonal variety.

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Account & Technical

No account is required to browse and search listings. Accounts may be required in the future for saving favorites, leaving reviews, or managing vendor listings, but currently all features are accessible without registration.

You can reach our support team through the contact form on our website, or email us directly. We typically respond within 1-2 business days. For urgent listing corrections, please include the specific business name and issue.

Try refreshing your browser or clearing your cache. If issues persist, please contact us with details about what's not working, including your browser type and device. We're committed to providing a smooth experience for all users.

Absolutely! We love hearing from our community. Send us your suggestions through our contact form. Your feedback helps us improve the platform for everyone.

We take privacy seriously and do not sell or share personal information. We collect minimal data necessary to operate the platform. For vendor listings, only the information you choose to make public will be displayed.

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Still have questions?

Can't find the answer you're looking for? Our team is here to help. Reach out and we'll get back to you as soon as possible.

Explore SWFL Fresh Connect

Discover local farms, markets, and fresh food across Southwest Florida.